Shipping Policy

Last updated: July 2026

Where We Ship

We currently ship to Poland and other countries within the European Union.

Processing Time

Orders are processed within 1-2 business days of purchase.

Delivery Times

  • Poland: 1-2 business days
  • Rest of the European Union: 3-7 business days

Delivery times are estimates and may vary due to courier delays, customs, or other factors outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information where available.

Lost or Delayed Packages

If your package hasn't arrived within the estimated delivery window, please contact us at hello@pawcel.eu and we'll help track it down.

Contact Us

Pawcel (Szofia Csornak), Kraków, Poland
Email: hello@pawcel.eu